Instagram posting
Instagram network issue
Instagram appears to have returned to normal, and we have successfully cleared the backlog of any delayed posts and are back to normal operations.
Thank you for your patience.
Update: we are experiencing fewer network related errors when publishing compared to 30 minutes ago, however there are still more than we would normally see.
We also have a backlog of posts that were delayed while they went through the retry process during this period. As always, we publish posts as quickly as we can - we will provide a further update when this backlog is cleared and operations are fully back to normal.
You will see any affected posts on your archives page in Sked Social. If you choose to publish manually, please use “remove from queue” to remove the post so that it is not posted twice - you will find this in the top left menu of the post (click for screenshot).
Please reach out to our support team if you have any further questions.
We are currently seeing delays to publishing your content to Instagram due to a network issue where some logins are returning “An unknown network error has occurred.”
Not all logins are returning this error, suggesting it is something flaky about Instagram’s service in the region. We are monitoring the situation closely, but unfortunately it definitely does not appear to be on our end as some posts are going live successfully without issue.
In these situations, we make a series of attempts to publish your post, spread out over a bit of time (in case the issue is related to Instagram being under too heavy load or similar). As a result, this means some posts will be delayed while we go through the retry process.
Hopefully Instagram will resolve the issue shortly. You will see any affected posts on your archives page in Sked Social. If you choose to publish manually, please use “remove from queue” to remove the post so that it is not posted twice - you will find this in the top left menu of the post (click for screenshot).
We apologise for any inconvenience, and hope that this will resolve quickly. We will provide further updates as we continue to monitor.